Horizen Faucet and Community Q&A 


Welcome to the Horizen Community! We are glad that you decided to join us! We have met so many new community members and are so excited to welcome you all.

Many of our new members have come to us with a lot of questions after trying the Horizen faucet for the first time.  To make it easier for you to find the resources you need, we compiled a list of frequently asked questions. Feel free to check them out below to get a jump start into Horizen. 

ZEN Faucet Q&A

Q: My faucet account has been banned. What do I do?

A: Open a ticket with our ZenHelp desk. They will assist you. 

Q: My faucet account has been banned more than once. What do I do?

A: If you have been banned more than once, contact our ZenHelp desk. They will look into this issue with you. 

Q: The faucet says that I can’t use a proxy, but I am not using one. What do I do?

A: Contact our ZenHelp desk. They are the only ones able to look into this with you. 

Q: Where can I get a wallet?

A: Easy! Check out our wallets page to find one that fits your needs. 

Q: I haven’t received my faucet funds. What do I do?

A: You just have to open a ticket with our ZenHelp desk. They will assist you.

Q: I have feedback about my experience. Who do I contact? 

A: Your feedback is incredibly important. Join our Marketing channel on Discord and share your feedback with us! 

General Q&A

What is Horizen?

Horizen empowers users to transact and communicate securely through Sphere by Horizen, our flagship application. Our cryptocurrency, ZEN, uses advanced cryptography for optional privacy. Our upcoming sidechain implementation and Software Development Kit enables the development of public or private secure and scalable blockchain applications utilizing Horizen’s open source technology and public infrastructure. Learn more

Where can we follow you on social media?

We have accounts available in many languages. Check out the list below to find your preferred language. 

Where can I buy ZEN?

You can top up on ZEN on over 30+ exchanges

Where can I use my ZEN?

You can use ZEN to chat with your friends privately on Sphere by Horizen our flagship application. You can also look through our merchant directory to see if any shops near you accept ZEN. 

Can I mine ZEN? 

Yes, absolutely. Check out our mining page for more information. 

How can I run a ZEN node?

Horizen has one of the largest node networks in the industry. Learn more about our nodes and find resources on how to start one on the ZenNodes page

How do I participate in your ICO?

Horizen is not an ICO project. We have not and will not hold an ICO. 


If you still have questions about the faucet, Horizen community, or how to use any of our applications, feel free to join us on Discord or Telegram. We are always happy to answer your questions. 

The post Horizen Faucet and Community Q&A  appeared first on Horizen.

Disclaimer: The Information on this website is provided for education and informational purposes only, without any express or implied warranty of any kind. Anyone wishing to invest should seek his or her own independent financial or professional advice